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> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.emnify.com/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.emnify.com/_mcp/server.

> How to order an eSIM profile and activate it using an activation code

Activation codes provide a straightforward way to install your eSIM directly through your device settings.
After retrieving your activation code, you can manually enter it to complete the setup.

This guide applies to both Consumer eSIM and Advanced eSIM profiles.

## Step 1: Check device compatibility

Confirm with your device manufacturer that your device supports eSIM.

Make sure your device is unlocked.
If it's locked to another carrier, eSIM activation may not work.

## Step 2: Order your eSIM profile

Order your eSIM profiles in the SIM Shop using the regular [ordering of SIMs](/quickstart/order-sims).
Select the **eSIM profile** product and choose how many profiles you need.

emnify creates a device for each eSIM profile you order and assigns the profile to it. This happens for every eSIM profile order, whether the profile is provisioned on a Consumer (SGP.22) or Advanced (SGP.32) eUICC, and whichever installation method you choose.

> **Note**
>
> Your eSIM profiles become available once the order status changes to **Delivered**.

At checkout, choose an **eSIM profile installation method**.
This choice determines how you get each profile onto a device, and what the order download contains.

* **I will use activation codes**: you receive a QR code, universal link, or numeric code to install each profile.
* **I will link profiles using the EID**: you link profiles by entering device EIDs individually or in bulk.

> **Info**
>
> The order download follows this choice.
> With activation codes, the CSV contains the ICCID, activation code, and Apple Universal Link for each profile.
> With EID linking, the CSV contains the ICCID only.
> QR code images are never included in an order download. Retrieve them per device from the **eSIM** tab in **Connected Devices**.

For this guide, select **I will use activation codes**.

![The eSIM profile installation method at checkout, with activation codes selected.](/_fern-img/50d348aed53b8ed677d2f05dfa3a9067e2e9553849a6e058f261aadfbd45ce05.webp)

## Step 3: Download your activation codes

Once your order status changes to **Delivered**, download a CSV with the activation credentials for each profile.

In the [emnify Portal](https://portal.emnify.com), go to the **[Orders](https://portal.emnify.com/orders)** page and open the relevant order.

Click **More Details** on the order item, then click **Download ICCIDs & Activation Codes** to download a CSV file.

The CSV includes the ICCID, activation code, and Apple Universal Link for each profile.

> **Info**
>
> This download is only available when the order status is **Delivered**.

![The eSIM profile row on the Orders page, with the Download ICCIDs & Activation Codes button.](/_fern-img/c84dac1446e94137865caf046e74473ef0e4ade8aa261eb33e64273942b43604.webp)

## Step 4: Activate your eSIM

Enter the activation code in your device.

### iPhone (iOS 13 or later)

Open your device, then go to **Settings** > **Cellular** > **Add Cellular Plan**.

Select **Enter Details Manually**.

Enter the provided SM-DP+ address and activation code.

Follow the on-screen instructions to install and activate your eSIM.

### Samsung (Android 10 or later)

Open your device, then go to **Settings** > **Connections** > **SIM Manager** > **Add eSIM** or **Add Mobile Plan**.

Select **Enter Code Manually** or **Use Activation Code**.

Enter the provided SM-DP+ address and activation code.

Follow the on-screen instructions to install and activate your eSIM.

### RUT241 (Teltonika industrial 4G eSIM router)

Set up your device by following the [RUT241 Industrial Cellular Router Quick Start Guide](https://youtu.be/H4Qvq6ZJdNQ).
For more detailed information, refer to the [QSG RUT241 - Teltonika Networks Wiki](https://wiki.teltonika-networks.com/view/QSG_RUT241).

Download and activate your eSIM using this configuration example: [eSIM configuration example](https://wiki.teltonika-networks.com/view/ESIM_Configuration_example).

## Step 5: Configure the APN

After activation, the [Access Point Name (APN)](https://www.emnify.com/iot-glossary#apn) must be set to `em`.
For configuration instructions by device type, see [Configure the APN](/apn-configuration).
For RUT241 APN configuration, see [Multi-APN - Teltonika Networks Wiki](https://wiki.teltonika-networks.com/view/Multi-APN).

> **Check**
>
> Once the APN is set, the device establishes data connection.
> You can verify by browsing the internet or streaming videos.

## Retrieve an activation code for a specific device

If you need the activation code for a single device (for example, to re-download a profile), you can find it directly in the device details.

In [**Connected Devices**](https://portal.emnify.com/connected-devices), find and click the device.

Select the **eSIM** tab.
The activation code for the device's assigned profile is shown here.

![The Install this eSIM profile dialog, showing the Apple Universal Link, QR code, and activation code for a device.](/_fern-img/b1d4b126c84fdab68216022fa5ba205ba612fb1bc86f814af2d2f72807f5812f.webp)