> This page is for Portal.

> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.emnify.com/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.emnify.com/_mcp/server.

> Managing your profile and preferences in the emnify Portal

[**User Settings**](https://portal.emnify.com/user-settings) is where you can manage your profile and preferences.
It's readily accessible from any page in the emnify Portal by selecting the avatar with your initials in the top-level navigation.

## User profile

In **User Profile**, you can edit your name or select your organization's name to be taken to the [**Organization Details**](https://portal.emnify.com/organisation-settings/details) form.

The **Language** dropdown lets you switch the emnify Portal to one of the following languages:

* Deutsch
* Español
* Français
* Italiano
* Português - PT
* Português - BR

## Authorization

In the **Authorization** section, there's your email address with a **Change password** link.
However, you can't change the email address used to log in to the Portal.
For instructions, see [Reset or change your password](/portal/how-tos/reset-or-change-password).

## Multi-factor authentication

**Multi-factor authentication** (MFA) lets you add an additional layer of security to your account.
As of March 2024, MFA is mandatory for all non-trial emnify Portal accounts to proactively safeguard our IoT ecosystem and meet regulatory security compliance.
For more information and configuration instructions, see [Set up multi-factor authentication](/portal/how-tos/multi-factor-authentication).

Once enabled, you can also [manage trusted devices](/portal/how-tos/multi-factor-authentication#manage-trusted-devices), and administrators see your authentication type in the **Account security** column of the [**Users**](https://portal.emnify.com/organisation-settings/users) table.

## Download GDPR data

At the end of the page, there's a **Download my GDPR data** link that allows you to save a `gdpr.txt` file containing the following information specific to your account:

* **User ID**
* **Username/Email**
* **User Name** (the name you chose for your account, for example, "Robin Smith")
* **Organization**
* **Created Date**
* **User Roles**

## Delete your account

You can't delete or close your emnify account in the Portal.
To request account deletion or account closure, [contact the emnify support team](https://support.emnify.com/hc/en-us/requests/new).

If you want to keep your account but need to be removed from a specific Workspace, someone with the **Administrator** role can [remove you from the Workspace](/portal/workspaces/manage-users#delete-a-user-from-a-workspace).

To change or cancel your package, see [Subscription](/portal/workspaces/subscription).