> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.emnify.com/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.emnify.com/_mcp/server.

> Start developing your IoT solutions with emnify by creating an account or joining a Workspace

To begin developing your IoT solutions with emnify, you'll need an emnify account.
[Sign up](https://portal.emnify.com/sign/up) for a free 2-month trial.

#### Need help verifying your phone number?

When filling out the [sign-up form](https://portal.emnify.com/sign/up), you may have issues verifying your phone number.

Here are a few common error messages and what to do if you see them:

**SMS verification not possible**

* Try registering with another phone number.
* [Contact the emnify sales team](https://www.emnify.com/talk-to-us) to set up your account.

**You've reached the maximum login attempts**

* Wait at least 10 minutes, and then try to log in again.
* If you've waited and your next attempt is blocked, [contact the emnify sales team](https://www.emnify.com/talk-to-us).

**The verification code you entered is incorrect**

* Re-enter your code and click **Verify** again.
* Click **Resend Code** and enter the new verification code once you've received it.
* Still having trouble? [Contact the emnify sales team](https://www.emnify.com/talk-to-us).

**The CAPTCHA you entered is incorrect**

* Re-enter the displayed CAPTCHA characters.
* Keep in mind that CAPTCHA shows both upper and lowercase letters, so it's important to capitalize them exactly as they're shown.
* Still having trouble? [Contact the emnify sales team](https://www.emnify.com/talk-to-us).

## Join an emnify Workspace

A Workspace is where you manage the IoT cellular connectivity for your devices.
Every emnify customer has free access to a single Workspace, and those with the **Pro Package** can manage [multiple Workspaces](/portal/workspaces).

When you join a Workspace, you'll create an account using your email address or confirm your account if you already have one.
You can use the same email address to join as many Workspaces as you're invited to by an **Administrator**, but you may have different [user roles](/portal/roles) in each Workspace.

To join a Workspace that you've been invited to, you need to accept the invitation and set up or confirm your emnify account.

#### New account

Check your inbox for an email invitation from emnify.

Click **Accept Invitation** to access the web interface.

Enter your full name and a password, then click **Create your account**.

> **Note**
>
> You can use the same email address to access multiple Workspaces, but the first Workspace you join is your [default](https://www.emnify.com/iot-glossary#default-workspace).
> Once you create your account, an **Administrator** can invite you to other Workspaces.

#### Existing user

> **Warning**
>
> Existing users must be logged out of the Portal to accept an invitation to a new Workspace.

Check your inbox for an email invitation from emnify.

Click **Accept Invitation** to access the web interface.
If you're redirected to your existing Workspace, log out and try to accept the invitation again.

Confirm your account and select **Continue**.

Log in to the Portal as usual.

> **Success**
>
> You should see the new Workspace in the [Workspace switcher](https://www.emnify.com/iot-glossary#workspace-switcher).