AI integration at emnify
emnify offers AI integration in two places. On docs.emnify.com, anyone can use the chat widget and our public MCP server to ask questions grounded in emnify’s public documentation. emnify customers can also use the Portal AI assistant, which is actively enhanced by the emnify team.
Compare your options
Public AI tools
The AI tools on docs.emnify.com have access to emnify’s public documentation.
Our public AI tools are based on unattended AI and can make mistakes. Please double-check responses.
Chat widget
The chat widget is available on every page of docs.emnify.com. Open it from the search bar or click Ask AI and ask a question in natural language to get answers grounded in the documentation, with links back to the source pages.
Public MCP server
Our public MCP server lets MCP-compatible AI clients - such as Cursor, Claude Code, Claude Desktop, VS Code, ChatGPT, and Codex - access emnify documentation directly from your development environment. You can use it with an LLM to help build integrations and access emnify platform APIs.
The MCP server is available at https://docs.emnify.com/_mcp/server.
Customer AI tool
The Portal AI assistant is available to anyone with an emnify account, including free trial accounts.
Sign up for a free emnify account to get started.
The Portal AI assistant reads only from emnify’s knowledge sources. It can’t access your emnify account, Workspaces, devices, SIMs, or any other customer-specific data. Conversations are reviewed by the emnify team. Don’t share sensitive information such as application tokens, passwords, or personal data in your queries.
Portal AI assistant
The Portal AI assistant is a chat widget available inside the emnify Portal that answers questions about emnify products and documentation in natural language. Sign in to the Portal and open the assistant to start asking questions - no extra setup required.
This is the recommended option for one-off questions while you work in the Portal.
Rate limits
The chat widget, public MCP server, and Portal AI assistant each have platform-managed rate limits set by their providers.