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Use the emnify SMS console

emnify's SMS console allows individuals without direct access to the emnify Portal to interact with a device using SMS. The console is designed to enable the configuration and troubleshooting of a device. This functionality is particularly interesting for third parties installing and managing devices for manufacturers.

warning

Currently, the availability of SMS console is limited to customers of emnify's Brazilian entity. Access for additional customers is coming soon.

Enable console access for your customers​

Access to the SMS console is managed through emnify's tagging mechanism. Follow these steps to enable access for your customer:

  1. Log in to your emnify account.
  2. Navigate to your Connected Devices.
  3. Find the device you want to manage using the SMS console and click Details.
  4. Select + Add tag under the device name.
  5. Tag the devices using the following syntax:
sms-UNIQUE_IDENTIFIER

Replace UNIQUE_IDENTIFIER with a unique string of letters and numbers to identify the tagged devices. Minimum 5 characters are required. Choosing a proper unique identifier is essential to the security of the device and your customers' data.

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Never use an email address or other identifiable information as a unique identifier. Instead, use a long and random string of minimum 5 numbers and letters. For example sms-939ffa9eksdf

Once a device is tagged using this syntax, you can manage it using the SMS console.

Send and receive SMS​

To access the emnify SMS console, follow these steps:

  1. Navigate to https://sms.emnify.com
  2. Enter your unique identifier and MSISDN, then select Manage Device.
  3. Enter the SMS you want to send and select Send.
note

Any responses are displayed in the SMS console.

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