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Manage data or SMS quotas

Quota management is available through the Service Policies in the emnify Portal.

Prerequisites:

  1. Create a new service policy.
  2. Assign your devices to the service policy.
tip

See Quota management to learn more about quota limits and enforcement.

Turn on data or SMS quotas

  1. Log in to your emnify account.
  2. Navigate to the Service Policies section of Device Policies.
  3. Find the service policy where you want to turn on quota management and click Details.
  1. Select the More options tab to find the Quota management section.
  1. Click the Data Quota or SMS Quota toggle to the on position.
  1. Read the prompt about setting up a specific contingent per device, then click Confirm.
Modal that appears after you click a quota toggle. It reads, 'Enabling quota management will block all devices of this service policy from SMS and data usage until you set up a specific contingent per device in the device details.' Quota management section with the Data Quota toggle turned on. Under the toggle, the text reads, 'Make sure to set a quota for all devices of this service policy.'

Set a quota for your devices

After you turn on quota management in the service policy, you must assign a quota to each device that uses this service policy. Otherwise, these devices are blocked from creating PDP activation sessions because there's no defined quota.

  1. Navigate to your Connected Devices.
  2. Click + Add Filter, then Service Policy.
  1. Select the service policy where you turned on quota management, then click Apply.
  1. Choose a device you want to set a quota on and click Details.
  1. The Quota section should be visible under Usage, warning that a quota is enabled in the service policy but not configured for this device. Click Configure quota.
  1. Fill in your desired quota settings, then click Add. The following example shows the default configuration for an activated Data Quota and a disabled SMS Quota.

Now, you can view your quota information in two places on Device Details:

  • General tab > Usage > Quota
  • Quota tab > Quota

Turn off data or SMS quotas

  1. Navigate to the Service Policies section of Device Policies.
  2. Find the service policy where you want to turn on quota management and click Details.
  1. Select the More options tab to find the Quota management section.
  1. Click the Data Quota or SMS Quota toggle to the off position.
  1. Read the prompt about deleting the quota for your devices, then click Confirm.
Modal that appears after you click a quota toggle. It reads, 'Are you sure you want to delete all data quota from the connected devices?' Quota management section with both quota toggles turned off.