Breakout region update

emnify is reassigning mobile operators to the breakout regions they reach with the lowest latency. The change only affects service policies set to Automatic Breakout Region, which is the default.

The change applies once, to all customers. Active data sessions continue uninterrupted, and new sessions use the new assignment.

Who needs to act

Your devices keep connecting either way, but they can stop reaching your application if either of the following applies:

• Your application is behind a firewall that allows only some emnify public IP addresses. See If your devices use internet breakout.
• Your devices reach your application through Cloud Connect or OpenVPN. See If your devices use Cloud Connect or OpenVPN.

If neither applies, no action is needed.

When

If your configuration is affected, emnify notifies you in the Portal and by email with the date. Make the change before then to avoid losing connectivity to your application.