Deploy the emnify Consumer eSIM Global on Microsoft Intune

This guide walks you through deploying and activating the emnify Consumer eSIM Global using Microsoft Intune. It covers checking device compatibility, enrolling supported devices, ordering eSIM profiles, activating eSIMs remotely using Intune’s cellular plan management capabilities, and configuring the APN.

Step 1: Check device and OS compatibility

Before proceeding, ensure that your devices meet the minimum OS requirements for Microsoft Intune:

• Android
  • User-based management: Android 10.0 and later
  • User-less management methods: Android 8.0 and later
• iOS
  • iOS 16.X and later

For the full list, see Operating systems and browsers supported by Microsoft Intune.

Step 2: Enroll your devices in Microsoft Intune

Devices must be enrolled in Microsoft Intune before you can deploy or activate an eSIM.

Choose your enrollment method based on device type and organization requirements:

• Overview: Microsoft Intune enrollment
• Enroll Android devices
• Enroll Windows client devices
• Enroll iOS and iPad OS devices
  • Set up automated device enrollment (ADE)
• Enroll macOS devices

For assistance, contact your assigned Microsoft Intune Technical Account Manager.

Step 3: Order eSIM profiles

For your first eSIM profile order, contact your emnify sales representative. emnify activates the ordering of eSIM profiles in the Webshop for you.

Once the eSIM is available in the Webshop, you can use the regular ordering of SIMs.

Step 4: Activate your eSIM via Microsoft Intune

Before sending the activation command, make sure:

• Selected devices under the device list are ON, and
• Devices are connected to Wi-Fi or cellular

Microsoft Intune supports eSIM activation through its Update cellular data plan remote action for iOS and iPadOS devices. For more information, see Update cellular data plan for iOS/iPadOS devices.

Activate a single eSIM

Activate multiple eSIMs in bulk

Step 5: Configure the APN on the device

After activation, the Access Point Name (APN) must be set to em.