Activate your eSIM

QR code

QR code activation is a widely supported method for installing an eSIM on your device. After retrieving your QR code, you can activate the eSIM by scanning it directly through your device settings.

This guide applies to both Consumer eSIM and Advanced eSIM profiles.

Step 1: Check device compatibility

1

Confirm with your device manufacturer that your device supports eSIM.

2

Make sure your device is unlocked. If it’s locked to another carrier, eSIM activation may not work.

Step 2: Order your eSIM profile

1

In the emnify Portal, open the SIM Shop and order your eSIM profiles.

2

You must create a virtual representation of each device in the portal before or after ordering. For instructions, see Create a device.

QR code images are not included in order downloads. Retrieve your QR code per device from the eSIM tab in Connected Devices (see Step 3).

Step 3: Retrieve your QR code

1

In Connected Devices, find and click the device.

2

Select the eSIM tab. The QR code for the device’s assigned profile is shown here.

The Install this eSIM profile dialog, showing the Apple Universal Link, QR code, and activation code for a device.

Step 4: Activate your eSIM

Scan the QR code with your device’s camera.

iPhone (iOS 13 or later)

1

Open your device, then go to Settings > Cellular > Add Cellular Plan.

2

Scan the QR code.

3

Follow the on-screen instructions to install and activate your eSIM.

Samsung (Android 10 or later)

1

Open your device, then go to Settings > Connections > SIM Manager > Add Mobile Plan.

2

Select Scan QR Code and scan the QR code.

3

Follow the on-screen instructions to install and activate your eSIM.

Step 5: Configure the APN

After activation, the Access Point Name (APN) must be set to em. For configuration instructions by device type, see Configure the APN.

Once the APN is set, the device establishes data connection. You can verify by browsing the internet or streaming videos.