Activation code

Activation codes provide a straightforward way to install your eSIM directly through your device settings. After retrieving your activation code, you can manually enter it to complete the setup.

This guide applies to both Consumer eSIM and Advanced eSIM profiles.

Step 1: Check device compatibility

1

Confirm with your device manufacturer that your device supports eSIM.

2

Make sure your device is unlocked. If it’s locked to another carrier, eSIM activation may not work.

Step 2: Order your eSIM profile

1

In the emnify Portal, open the SIM Shop and order your eSIM profiles.

2

You must create a virtual representation of each device in the portal before or after ordering. For instructions, see Create a device.

Step 3: Download your activation codes

Once your order status changes to Delivered, download a CSV with the activation credentials for each profile.

1

In the emnify Portal, go to the Orders page and open the relevant order.

2

Click More Details on the order item, then click Download ICCIDs & Activation Codes to download a CSV file.

The CSV includes the ICCID, SM-DP+ address, and activation code for each profile.

This download is only available when the order status is Delivered.

The eSIM profile row on the Orders page, with the Download ICCIDs & Activation Codes button.

Step 4: Activate your eSIM

Enter the activation code in your device.

iPhone (iOS 13 or later)

1

Open your device, then go to Settings > Cellular > Add Cellular Plan.

2

Select Enter Details Manually.

3

Enter the provided SM-DP+ address and activation code.

4

Follow the on-screen instructions to install and activate your eSIM.

Samsung (Android 10 or later)

1

Open your device, then go to Settings > Connections > SIM Manager > Add eSIM or Add Mobile Plan.

2

Select Enter Code Manually or Use Activation Code.

3

Enter the provided SM-DP+ address and activation code.

4

Follow the on-screen instructions to install and activate your eSIM.

RUT241 (Teltonika industrial 4G eSIM router)

1

Set up your device by following the RUT241 Industrial Cellular Router Quick Start Guide. For more detailed information, refer to the QSG RUT241 - Teltonika Networks Wiki.

2

Download and activate your eSIM using this configuration example: eSIM configuration example.

Step 5: Configure the APN

After activation, the Access Point Name (APN) must be set to em. For configuration instructions by device type, see Configure the APN. For RUT241 APN configuration, see Multi-APN - Teltonika Networks Wiki.

Once the APN is set, the device establishes data connection. You can verify by browsing the internet or streaming videos.

Retrieve an activation code for a specific device

If you need the activation code for a single device (for example, to re-download a profile), you can find it directly in the device details.

1

In Connected Devices, find and click the device.

2

Select the eSIM tab. The activation code for the device’s assigned profile is shown here.

The Install this eSIM profile dialog, showing the Apple Universal Link, QR code, and activation code for a device.