Activate your eSIM using an activation code

Activation codes provide a straightforward way to install your eSIM directly through your device settings. After receiving your activation code from emnify, you can manually enter it to complete the setup.

This guide walks you through how to check device compatibility, ordering your eSIM profile and activating your eSIM using the activation code.

Step 1: Check device compatibility

1. Confirm with your device manufacturer that your device supports eSIM.
   warning

   This process is currently only supported on iPad devices and Teltonika router RUT241, pending additional compatibility validation for other device models.

2. Make sure your device is unlocked. If it's locked to another carrier, eSIM activation may not work.

Step 2: Order your eSIM profile

You can order eSIM profiles via email.

1. Contact your emnify sales representative with your request.
2. Complete and submit the required eSIM order form by:
   • Attaching it to your email request, or
   • Uploading it to emnify's secure transfer folder (contact your sales representative for access).
3. Next, emnify generates the eSIM activation codes.
4. You must create a virtual representation of the device associated with the eSIM. For instructions, see Create a device.
5. Finally, the activation codes are shared securely via email or the transfer folder.

info

The emnify Web Shop is currently in development. Once it's launched, you'll be able to purchase eSIMs and related services directly online.

Step 3: Activate your eSIM

Enter the activation code in your device.

iPhone (iOS 13 or later)

1. Open your device, then go to Settings > Cellular > Add Cellular Plan.
2. Select Enter Details Manually.
3. Enter the provided SM-DP+ address and activation code.
4. Follow the on-screen instructions to install and activate your eSIM.

Samsung (Android 10 or later)

1. Open your device, then go to Settings > Connections > SIM Manager > Add eSIM or Add Mobile Plan.
2. Select Enter Code Manually or Use Activation Code.
3. Enter the provided SM-DP+ address and activation code.
4. Follow the on-screen instructions to install and activate your eSIM.

RUT241 (Teltonika industrial 4G eSIM router)

1. Set up your device by following the RUT241 Industrial Cellular Router Quick Start Guide. For more detailed information, refer to the QSG RUT241 - Teltonika Networks Wiki.
2. Download and activate your eSIM using this configuration example: eSIM configuration example.

Step 4: Configure the APN

After activation, the Access Point Name (APN) must be set to em. For configuration instructions by device type, see Configure the APN. For RUT241 APN configuration, see Multi-APN - Teltonika Networks Wiki.

Once the APN is set, the device establishes data connection. You can verify by browsing the internet or streaming videos.