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Activate your eSIM using an activation code

Activation codes provide a straightforward way to install your eSIM directly through your device settings. After receiving your activation code from emnify, you can manually enter it to complete the setup.

This guide walks you through how to check device compatibility, ordering your eSIM profile and activating your eSIM using the activation code.

Step 1 - Check device compatibility​

  1. Confirm that your device supports eSIM by reviewing the eSIM-capable devices list.
  2. Make sure your device is unlocked. If it's locked to another carrier, eSIM activation may not work.

Step 2 - Order your eSIM profile​

You can order eSIM profiles via email.

  1. Contact your emnify sales representative with your request.
  2. Complete and submit the required eSIM order form by:
    • Attaching it to your email request, or
    • Uploading it to emnify's secure transfer folder (contact your sales representative for access).
  3. Next, emnify generates the eSIM activation codes.
  4. Finally, the activation codes are shared securely via email or the transfer folder.
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The emnify Web Shop is currently in development. Once it's launched, you'll be able to purchase eSIMs and related services directly online.

Step 3 - Activate your eSIM​

Enter the activation code in your device.

iPhone (iOS 13 or later)​

  1. Open your device, then go to Settings > Cellular > Add Cellular Plan.
  2. Select Enter Details Manually.
  3. Enter the provided SM-DP+ address and activation code.
  4. Follow the on-screen instructions to install and activate your eSIM.

Samsung (Android 10 or later)​

  1. Open your device, then go to Settings > Connections > SIM Manager > Add eSIM or Add Mobile Plan.
  2. Select Enter Code Manually or Use Activation Code.
  3. Enter the provided SM-DP+ address and activation code.
  4. Follow the on-screen instructions to install and activate your eSIM.

Step 4 - Configure the APN​

After activation, the Access Point Name (APN) must be set to em. For configuration instructions by device type, see Configure the APN.

Once the APN is set, the device establishes data connection. You can verify by browsing the internet or streaming videos.

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